State Farm® Insurance Agent Callie Wise

"I asked for insurance verification for my mortgage company and Maggie had it to them in under 5 minutes! Great customer service!"

"I want to start by saying that Connor at State Farm in North Myrtle Beach is personable, professional, and easy to work with. He comes across as someone who genuinely cares about his clients. This review is not about his demeanor, but about how the overall process was handled. When I purchased my home in December 2025, Connor provided a homeowner’s policy around $2,500. It was about $700 higher than a competing quote from Slide Insurance, but I chose to move forward with State Farm based on the brand and my initial experience. At the time, I was told that this rate was tied to an auto policy discount and that we could revisit the auto portion after the new year. That seemed reasonable. Where things fell apart was in the follow-up and communication. There was no outreach in January or afterward to finalize the auto policy or explain how it would impact my homeowner’s rate. Instead, I later discovered—through mailed notices only—that my policy was at risk of cancellation and that my premium was increasing by more than $900 because the bundle was never completed. I did not receive a phone call or email about this. For something that significant, that lack of communication is concerning. A simple call or even a clear email would have prevented the situation entirely. When I followed up and requested an auto quote, I was surprised to find that the pricing was significantly higher—close to two to three times what I was seeing with carriers like Progressive and Geico for similar coverage. At that point, the overall value of the bundle no longer made sense. Looking back, the way the discount was structured felt misleading. The homeowner’s policy appeared competitive upfront, but it depended on adding an auto policy that was far more expensive than the rest of the market. I understand that pricing is set at the corporate level, not by the local office. That said, the lack of follow-up and the absence of proactive communication—especially around something as serious as a potential cancellation—are issues that fall squarely at the local level. As a result, I made the decision to move both my homeowner’s and auto policies away from State Farm and over to Slide Insurance. This wasn’t something I was planning to do, but it became the only practical option given how everything unfolded. From a broader perspective, it’s hard to ignore what’s happening in the market. Competitors are moving quickly, pricing more competitively, and making the process easier for customers. State Farm’s pricing—particularly on the auto side—feels out of line with current market conditions, which makes the bundled value difficult to justify. This experience feels like something that could have been avoided with better communication and follow-through. Connor is professional and well-intentioned, but the lack of outreach at key points created unnecessary friction and ultimately led to the loss of the account. I’m sharing this as constructive feedback. With more proactive communication and clearer expectations around how these policies are structured, future clients could have a much better experience."

"Kirsten Baker was such a knowledgeable help today. We visited her with my dad to see if we could lower my parents car ins rates. She was amazing. I definitely feel comfortable trusting my parents in her hands for their insurance needs."

"Caleb was easy to work with and very knowledgeable"

"David was not only extremely knowledgeable but very helpful in walking me through the different options and policies available. I have added a new boat and a $1M umbrella policy with his kind assistance."

"Caleb was very helpful and answered all of my questions on the phone and was able to add my additional vehicle in a timely manner."

"Excellent customer service!!! Caleb was very knowledgeable and quick in my concerns !!"

"I have been a customer and still am a current customer Callie Wise State farm insurance located in North Myrtle Beach South Carolina is the best"

"Always on top of things!"

"Connor Johnson made the process go so smoothly for us. His kind voice and how he explained everything was very professional. We appreciate him so much and know we can count on him in the future."

"Conner was excellent and is customer orientated. I am looking forward to a healthy relationship with State Farm and Conner."

"We had an incident with our good trailer and Callie Wise office especially Connor was very professional and extremely helpful. The claims dept said they needed some additional pictures and Connor took over and made sure that the claims dept had what they needed and a claims person called and our claim was completed in 2 days. Extremely good experience and would highly recommend Callie Wise insurance."

"Quick,easy, efficient with a upbeat personality"

"Responded quickly to my request. Friendly and answered questions I had."

"What a great experience working with Caleb. Very knowledgeable, set me right up with the coverage I needed and did it very efficiently. What a pleasant gentleman, a definite asset to this State Farm office!"

"Kirsten was wonderful to work with yesterday. She really helped me get things in order at the last minute.”"

"I had a fantastic experience with Edwin Dominguez at State Farm. He was professional and sincerely helpful. He patiently clarified my options and assisted me in choosing the most suitable coverage for my requirements. Edwin genuinely value his commitment to customer service. I highly recommend collaborating with him!"

"Matt and the crew at callie wise state farm are excellent. He was soo helpful in every way.i feel he went over and beyond to help me."

"Caleb meet all of my needs for our new home insurance plan. Answered all of my questions to my satisfaction. Good to talk to and has a good demeanor. Look forward to talking with him aboit future insurance needs."

"Edwin Dominguez was very helpful and knowledgeable, a great person; he’s definitely the guy to go to. 10/10"

"I have been very impressed with Matt, my new State Farm Agent in Myrtle Beach! He has been so helpful, kind and patient with me as I moved here from Parkville, Md. Everything else about my move has been so stressful, that it was with much relief that I knew my insurance needs were in his most capable hands. He also coached me through getting my new license and registering my car. My own grandson couldn't have treated me better than Matt!"

"Kirsten was helpful, professional and knowledgeable. Highly recommend Callie Wise’s Agency, they are experts at saving you money… you’ll be in great hands."

"Connor Johnson at Callie Wise State Farm in Myrtle Beach was fantastic. I had an outlandishly high quote for condo insurance from a different insurance broker, so I wanted a good second opinion/quote, and I needed it right away. Connor was competent, communicated well, and got me a much cheaper and better quote within just a few minutes! I save money and got better coverage. :-) Russell, Heather, and Betty Atkinson"

"You really can’t find help like Edwin these days, he is very easy to work with and provides you the very best plan that is just right for you."

"Great Service derived from great interpersonal skills! Edwin is the man when it comes to giving out good rates. He doesn’t only give out good rates, but he also gives out even better insurance plans!"